Lead Business Operations - Global Oncology

About the role

Glenmark Pharmaceuticals is looking for a Lead Business Operations for Global Oncology in Dubai. The role drives launch excellence and early access strategies in small to mid-sized markets where Glenmark Oncology has no dedicated in-country oncology leadership. It acts as a strategic and operational partner to the Head of Global Commercial Oncology, supporting organizational readiness, resource allocation and commercial infrastructure (CRM and analytics), as well as governance, decision-making and cross-functional alignment.

Key responsibilities

• Launch excellence: develop and run launch strategies for oncology assets in small-to-mid-sized markets, design go-to-market models for distributor-led or hybrid markets, and drive early access programs such as Named Patient Programs, compassionate use and managed access agreements
• Market development: identify and assess new market opportunities, build market entry playbooks, support distributor selection and onboarding, and align local execution with global brand strategy
• Commercial operations: implement and optimize CRM systems (e.g. Veeva, Salesforce Health Cloud), set up reporting dashboards, and oversee sales force effectiveness, omnichannel engagement and digital enablement
• Organizational readiness: define target operating models for new markets, support hiring and role design, and build training and onboarding programs
• Resource allocation: lead commercial budgeting, optimize deployment of financial and human resources, track ROI on launch investments, and support long-range planning and annual operating plans
• Strategic planning and governance: advise the Head of Global Commercial Oncology, lead cross-functional governance forums and business reviews, and align global, regional and local stakeholders
• Cross-functional leadership: coordinate Medical Affairs, Market Access, Regulatory, Supply Chain and Finance, and monitor the competitive landscape and benchmark best practices
• Compliance and risk: ensure commercial activities meet global compliance standards and local regulations, and mitigate risks in distributor-led markets and early access programs

Required profile

• MBA or master's degree in business, Life Sciences or a related field preferred
• 12-15+ years of pharmaceutical or biotech experience, with a strong focus on innovative oncology
• Proven track record in global or regional commercial roles, and in launch excellence, emerging markets or distributor-led markets
• Prior country-level or franchise leadership experience strongly preferred

Required skills

• Strong understanding of oncology market access and early access pathways
• Experience with CRM systems such as Veeva and Salesforce
• Ability to work in complex matrix organizations and build new market structures
• Data-driven decision-making, stakeholder management and exceptional communication skills