Manager Cabin Appearance

About the role

Etihad Airways is seeking a Manager Cabin Appearance to oversee and control cabin appearance operations, ensuring safe, secure, and on‑time delivery of services.

Key responsibilities

• Provide day‑to‑day direction and guidance to ensure consistent, safe, reliable delivery of operations and services.
• Manage recurrent and extraordinary operational issues to ensure timely service recovery and compliance with regulations.
• Create and monitor working shifts, review and approve rosters and overtime payments for EY and GHA staff.
• Conduct briefing and de‑briefing sessions, create operational instructions and reports.
• Coordinate with stakeholders to ensure continuous operations and monitor adherence to hygiene, quality, and safety standards.
• Monitor equipment usage, assist in administration activities, and review operational documents such as HACCP.
• Coach and provide feedback to staff, support outstations, and handle OCRs and GSRs for corrective actions.
• Review invoicing processes and approve purchase orders for the Cabin Appearance function.

Required profile

• Minimum Diploma (2 years or more).
• 5–7 years of relevant work experience.