Mobile Network Engineer (TxM)

About the role

Edara is looking for a Mobile Network Engineer (TxM) in Dubai to act as technical and process leader for the operation and maintenance of mobile and wireless networks. The role covers network surveillance, incident handling and traffic re-engineering, working in a 24x7x365 environment.

Key responsibilities

• Monitor and supervise the network and service during shifts, and escalate critical and major issues to management and service partners according to the company escalation matrix.
• Perform traffic re-engineering, link capacity upgrades and node version upgrades to address KPI degradation and complaints caused by wireless network limitations.
• Initiate and manage performance and acceptance requests.
• Troubleshoot, diagnose and fix wireless network issues and impairments escalated from other departments, and handle network incidents within SLA.

Required profile

• Bachelor's degree in Telecommunication Engineering.
• 5+ years of experience in NOC operations and in wireless networks within telecom/communications.
• Ability to work effectively in a 24x7x365 environment.
• Proven expertise in network troubleshooting and incident resolution.

Required skills

• Monitoring tools: Huawei NCE, NFMP, PRTG, Cisco Prime, Ericsson ENM, Huawei U2020, Nokia NetAct.
• Programming and automation with hands-on Python, Power BI and SQL.
• Radio Access Network (NSN/Huawei/Ericsson 2G/3G/4G/5G), Cisco Wi-Fi, RTN transmission and AAA.
• Advanced Excel automation and VBA scripting; Microsoft Office.