Multi-Property Assistant Sales Manager (Government)

About the role

The Multi-Property Assistant Sales Manager (Government) supports the Sales & Marketing team for The Abu Dhabi EDITION and Marriott Downtown Abu Dhabi. The role focuses on handling guest inquiries, maximizing revenue through up‑selling, and maintaining strong guest loyalty.

Key responsibilities

• Contact appropriate departments to resolve guest calls, requests, or problems.
• Use sales techniques to maximize revenue while maintaining existing guest loyalty, including up‑selling and offering complimentary gifts.
• Process reservation requests, changes, and cancellations received by phone, fax, or mail.
• Enter Marriott Rewards information into the reservation system and process rewards redemptions.
• Perform general office duties to support Sales & Marketing such as filing, emailing, typing, and faxing.
• Assist management in training and motivating employees and serve as a role model.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience in sales, reservations, or guest services.
• No supervisory experience required.
• No specific license or certification required.

Required skills

• Proficiency in using reservation and rewards software.
• Strong sales techniques and ability to up‑sell services.