Restaurant Captain – Breakfast & Brunch

About the role

The Captain leads the Breakfast & Brunch restaurant floor, ensuring personalized, consistent service for every guest while supporting daily operations and guiding service associates.

Key responsibilities

• Lead restaurant operations during service, maintaining Rosewood and LQA standards.
• Conduct team briefings, manage floor assignments, and coordinate service flow.
• Coach, train, and develop service associates, fostering continuous improvement.
• Monitor guest satisfaction, address concerns, and execute service recovery.
• Support outlet performance through scheduling, inventory awareness, and revenue opportunities.

Required profile

• Supervisory experience in a restaurant or luxury hospitality environment.
• Passion for food, beverages, and creating memorable guest experiences.
• Strong leadership, organizational abilities, and ability to thrive in a fast‑paced setting.
• Fluent English communication; additional languages are a plus.

Required skills

• Solid understanding of restaurant operations and service standards.
• Proficiency with POS systems.

What we offer

• Medical coverage and paid time off.
• Complimentary room nights and learning & development opportunities.
• Global career pathways and industry‑leading paid parental leave.