Occupational Medicine Administrator

About the role

Etihad Airways Medical Centre in Abu Dhabi is looking for an Occupational Medicine Administrator to provide administrative and operational support. The role coordinates medical appointments, manages schedules, maintains confidential medical records and supports health programmes, medical surveillance and pre-employment medical processes while delivering excellent customer service.

Key responsibilities

• Manage the occupational medicine shared mailbox and respond to patient and employee inquiries by phone and in person
• Provide accurate information on appointment schedules, medical processes and required documentation
• Schedule and arrange appointments for pre-employment medical examinations, occupational health assessments, fuel tank entry medical assessments and medical surveillance
• Monitor appointment attendance and coordinate rescheduling when needed
• Collaborate with HR and onboarding teams on candidate medical status and appointment progress
• Maintain, organise, update and file medical records in line with confidentiality and data protection requirements
• Support departmental projects and continuous improvement initiatives

Required profile

• Bachelor's degree preferred in healthcare administration, business administration or a related field
• At least 2 years of work experience
• Experience in aviation, occupational health or medical administration preferred
• Knowledge of aviation medical regulations (e.g. GCAA, EASA, FAA) is an advantage

Required skills

• Proficiency in Microsoft Office and medical record systems
• Excellent communication and organisational skills
• Strong attention to detail and ability to handle confidential information

The recruitment process involves a recorded video interview via HireVue, followed by an initial technical interview with the hiring manager, possibly including a case study, and a possible follow-up with the leadership team.