Operations Coordinator – Event & Vendor Management

About the role

The Operations Coordinator will support Elite Management Training Institute’s events and training programmes in Dubai. This role combines hotel reservation management, venue preparation, delegate communication and vendor negotiation to ensure smooth delivery of confirmed events.

Key responsibilities

• Manage hotel reservations for event participants.
• Prepare venues for upcoming events.
• Handle online registration for government entities.
• Lead marketing activities for confirmed events.
• Send email reminders to delegates.
• Compile delegate lists for all confirmed events.
• Oversee SMS broadcast communications.
• Identify profitable suppliers and initiate business partnerships.
• Negotiate with external vendors to secure advantageous terms.
• Approve ordering of necessary goods and services.
• Finalize order details and deliveries.
• Review and re‑evaluate existing contracts.
• Track and report functional metrics to reduce expenses and improve effectiveness.
• Coordinate with courier companies for all deliveries to and from Elite.
• Collaborate with key persons to ensure clear specifications and expectations.

Required profile

• Strong negotiation and influencing abilities.
• Excellent organizational, project and process management skills.
• Effective written and verbal communication, including presentation delivery.
• Good time‑management capabilities.
• Business process analysis expertise.
• Attention to detail with quantitative analytical skills.
• Ability to work independently and collaboratively within a team.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint