Outlet Supervisor – Food & Beverage

About the role

We are seeking a passionate and service‑oriented Outlet Supervisor to join the Food & Beverage team at NH Collection Dubai The Palm. You will support daily outlet operations, lead the team, and ensure high standards of service and guest satisfaction.

Key responsibilities

• Supervise daily outlet operations, ensuring smooth and efficient service.
• Lead, motivate and support team members to deliver exceptional guest experiences.
• Conduct shift briefings and ensure proper communication between shifts.
• Monitor service quality, stock levels and proper handling of F&B products.
• Engage with guests, anticipate needs and handle feedback or complaints professionally.
• Support the Outlet Manager in achieving revenue targets and controlling operational costs.
• Ensure compliance with food safety, hygiene, health and safety, and hotel standards.

Required profile

• Diploma or degree in Hospitality Management, Food & Beverage or related field (preferred).
• Previous experience in Food & Beverage operations, preferably in a hotel or upscale restaurant.
• Supervisory or team‑leading experience is preferred.
• Strong leadership, communication and interpersonal skills.
• Good command of written and spoken English; additional languages are an advantage.

Required skills

• Knowledge of POS systems.