Quality Specialist & Business Intelligence – Fresh Produce

About the role

We are looking for a Quality Specialist & Business Intelligence professional to join Amazon’s Ultra‑Fast‑Grocery (UFG) team in the MENA region. You will ensure that meat, seafood, produce and other perishable items meet Amazon’s high quality standards, while driving data‑based process improvements.

Key responsibilities

• Inspect inbound meat, seafood, fruits, vegetables, eggs and other perishables at stores, hubs and vendor sites.
• Reject damaged or non‑conforming items and record rejections by item, vendor and quantity.
• Audit quality during picking and packing performed by LPC associates.
• Monitor packaging standards and perform daily bin audits.
• Produce daily and weekly quality reports for stakeholders.
• Train store and hub associates on quality SOPs and packaging requirements.
• Participate in stakeholder meetings and drive continuous process improvement initiatives.

Required profile

• Strong attention to detail and operational excellence.
• Excellent interpersonal and communication skills for collaboration with internal and external partners.
• Problem‑solving mindset with ability to implement improvements.
• Ability to work under pressure and handle occasional weekend work within a 40‑hour week.
• Bachelor’s degree or equivalent experience.

Required skills

• Proficiency with Microsoft Office, especially Excel.
• HACCP certification.
• Person In Charge (PIC 3) certification by Dubai Municipality.
• Knowledge of ISO 22000 and GMP food‑safety standards.
• Understanding of fruit and vegetable quality specifications and the Dubai F&V market.