Quality Specialist & Business Intelligence – Ultra-Fast Grocery

About the role

Join Amazon’s Ultra‑Fast Grocery (UFG) team to ensure the highest quality of meat, seafood, produce and other perishable items. You will work directly with vendors and internal stakeholders to meet Amazon’s strict quality standards and drive continuous improvement across inbound, picking, packing and store operations.

Key responsibilities

• Inspect inbound meat, seafood, fruits, vegetables, eggs and other perishables at stores, hubs and vendor sites.
• Reject damaged or non‑conforming items and record rejections by item, vendor and quantity.
• Audit quality during the picking and packing processes performed by LPC associates.
• Monitor packaging standards and perform daily bin audits, sharing reports with stakeholders.
• Train store and hub associates on quality procedures, SOPs and packaging requirements.
• Collaborate with in‑stock managers, vendor managers, store operation managers and fulfillment partners to improve customer satisfaction and reduce waste.

Required profile

• Bachelor’s degree or equivalent experience.
• Strong interpersonal and communication skills, able to work with all organizational levels.
• Detail‑oriented with a focus on operational excellence and data accuracy.
• Problem‑solving mindset and willingness to drive process improvements and automation.
• Ability to work under pressure, travel as needed and occasionally work weekends (within a 40‑hour week).

Required skills

• Proficiency with Microsoft Excel.
• Experience using the Microsoft Office suite.
• Knowledge of HACCP, ISO 22000, GMP food‑safety standards (certifications preferred).