Relationship Manager – Financial Institutions

About the role

The Relationship Manager – Financial Institutions will formulate and execute the strategy to grow the FI business across Eastern and Southern African markets, driving revenue and portfolio quality while managing risk.

Key responsibilities

• Develop and lead business and client strategies that maximise value for Mashreq Bank while respecting risk appetite.
• Build and maintain strong relationships with decision‑makers in regional financial institutions.
• Identify untapped FI opportunities in collaboration with country teams and product partners.
• Provide market insights on trade, cash management, treasury, capital markets and sovereigns to capture trade corridors.
• Ensure credit controls, portfolio quality and compliance with internal and regulatory standards.
• Lead and coach the FI team, fostering a culture aligned with Mashreq’s values across Africa and the Levant.

Required profile

• Minimum 7 years of regional FI banking experience with extensive client relationships.
• Proven team leadership, communication and analytical abilities.
• Deep knowledge of local markets, regulatory environment and FI commercial banking products.
• Post‑graduate qualification strongly preferred.

Required skills

• Strong FI credit and legal knowledge.
• Expertise in trade, cash management, treasury and capital markets.
• Portfolio management and cross‑selling capabilities.