Restaurant Manager

About the role

The Restaurant Manager will lead daily operations at Hakubo, a new pan‑Asian restaurant in Palm Jumeirah, ensuring smooth service and high guest satisfaction. This full‑time, on‑site position reports to senior leadership and works closely with kitchen and bar teams.

Key responsibilities

• Supervise front‑of‑house and food & beverage service, managing staff scheduling and shift coverage.
• Coach and develop team members, support recruitment, interviewing, and onboarding.
• Monitor service quality, handle guest feedback, and ensure compliance with health, safety, and hygiene standards.
• Coordinate inventory control, cash handling, and basic reporting.
• Maintain brand standards and promote a positive work culture.

Required profile

• Proven focus on customer satisfaction with a track record of delivering excellent guest experiences.
• Experience hiring, interviewing, selecting, and onboarding restaurant staff.
• Strong communication skills for coordinating with team members, guests, and leadership.
• Ability to lead diverse teams, manage conflict, and work under pressure.
• Flexibility to work evenings, weekends, and holidays.

Required skills

• Familiarity with POS systems.
• Experience with reservations platforms.
• Basic reporting tool usage.