Restaurant Service Ambassador – F&B (Fujairah)

About the role

Join Emaar’s dining team in Fujairah as a Restaurant Service Ambassador. You will be the face of the brand, ensuring every guest enjoys a flawless dining experience from the moment they arrive until they leave.

Key responsibilities

• Deliver exceptional service in line with Emaar’s standards throughout the guest journey.
• Perform all operational tasks in food and beverage service, maintaining cleanliness and efficiency.
• Anticipate guest needs, resolve issues promptly, and turn complaints into positive experiences.
• Collaborate proactively with fellow team members to uphold a guest‑first mindset.
• Go the extra mile to create memorable moments that turn guests into loyal fans.

Required profile

• Genuine service personality with high emotional intelligence.
• Minimum high school diploma; a degree in Hotel Management or related field is preferred.
• At least one year of experience in a similar role within a 5‑star hospitality environment.
• Strong command of written and spoken English; additional languages are a plus.

Required skills

• Excellent communication and interpersonal abilities.
• Ability to work in a fast‑paced, guest‑focused environment.
• Problem‑solving mindset with a focus on service recovery.