Retail Sales Representative - Watches

About the role

Al Futtaim Watches & Jewellery in Zahia City Center, Dubai, is looking for a Retail Sales Representative. The role drives sales and ensures a good customer experience, while keeping store standards high and supporting store operations such as opening and closing and Point of Sale work.

Key responsibilities

• Create a positive first impression by keeping the store clean and organised
• Greet customers warmly and give accurate, professional product advice
• Keep fitting rooms tidy and aim to add-on sell
• Help at the cash wrap with gift cards and capture customer information
• Thank customers and invite them back
• Support the Store Manager with opening and closing, run the store in their absence and cover security aspects
• Train new staff on Point of Sale and handle POS corrections
• Ensure pricing and ticketing follow in-store procedures to prevent losses
• Take part in store meetings, join inventories and meet weekly sales targets

Required profile

• High school degree
• 1-2 years of retail sales experience
• Ability to lift heavy loads and stand for at least 8 hours
• Flexibility and punctuality to follow work schedules

Required skills

• Excellent verbal communication
• Strong customer service orientation with an eye for fashion trends