Sales Administrator - Commercial Vehicles

About the role

The Sales Administrator provides comprehensive sales administration support within the Commercial Vehicles Sales sector. The role processes vehicle orders, coordinates deliveries and ensures compliance with documentation requirements, acting as a link between Sales, Finance, Logistics and customers. It is open to UAE Nationals.

Key responsibilities

• Create and process vehicle sales orders in SAP/DMS, verify customer documentation and maintain accurate records of transactions and customer files.
• Monitor order status and follow up until vehicle delivery.
• Ensure sales documents, approvals, LPOs, financing paperwork and registration documents are complete and accurate, and coordinate with Finance and Compliance teams.
• Coordinate with PDI, Logistics, Body Builders and Registration teams on vehicle readiness, track chassis allocation and delivery schedules, and support invoicing and handover.
• Support Sales Consultants and Sales Managers by preparing quotations, proposals, correspondence and sales reports, and answering customer queries.
• Prepare daily, weekly and monthly sales performance reports, dashboards, pipeline and order tracking reports.
• Liaise with Finance, Logistics, PDI, Registration, Insurance and Body Builders, escalate delivery or satisfaction issues, and support continuous improvement.

Required profile

• Diploma or Bachelor's degree in Business Administration, Sales, Marketing or a related field.
• 3-5 years of experience in Sales Administration, Automotive Sales Support or Commercial Vehicles operations.
• Experience with trucks, buses, vans or fleet sales is preferred.
• Proficiency in SAP or automotive DMS systems is highly desirable.

Required skills

• SAP / ERP system knowledge.
• Strong Microsoft Excel and PowerPoint skills.
• Excellent organization, time management and communication skills.