Sales Assistant - Retail (Ted Baker)

About the role

The Sales Assistant is a key member of the store team at a Ted Baker store in Dubai, helping generate sales and ensure a positive customer experience. The role covers store cleanliness and presentation, greeting customers warmly, giving detailed product information, delivering quality service in the fitting rooms and managing the cash wrap efficiently. It supports the store management team in its operational duties.

Key responsibilities

• Maintain store standards and cleanliness so the environment is sparkling clean and organised.
• Follow the dress code and greet every customer who enters the store with an energetic, sincere welcome.
• Provide accurate, up-to-date information about products to customers.
• Deliver quality service in the fitting rooms and keep the cash wrap clean.
• Manage cash wrap operations efficiently, offer gift cards and capture customer information in the database.
• Attempt add-on sales and thank customers sincerely as they leave, inviting them to return.

Required profile

• High school degree.
• 1-2 years of retail sales experience.
• Ability to perform heavy lifting and stand for a minimum of 8 hours.

Required skills

• Excellent verbal communication skills.
• Customer service orientation.
• Attention to cleanliness and detail.
• Ability to work independently and efficiently.