Sales Assistant (Services)

About the role

The Sales Assistant (Services) will drive visa applications and related services, handling client queries and preparing documentation. The role combines telecalling with multi‑channel outreach to deliver a white‑glove experience for local and international high‑net‑worth individuals.

Key responsibilities

• Reach out to leads via phone, email and other channels to promote services.
• Answer prospective client questions about eligibility, requirements, processes and benefits of the Golden Visa program.
• Maintain a consistent follow‑up schedule and coordinate between clients, agencies and stakeholders to ensure timely submission of Golden Visa applications.
• Manage CRM records, log all interactions and keep customer databases up‑to‑date.
• Prepare and organise documents, forms and reports required for Golden Visa applications.
• Handle data management and ensure accurate records for future follow‑up and analysis.
• Meet customers in person when required and support agency management activities.

Required profile

• Advanced proficiency in written and spoken English.
• Excellent communication and interpersonal abilities.
• Highly motivated, target‑oriented with a proven track record in telesales.
• Experience using CRM software, preferably Salesforce.
• Ability to handle objections and provide high‑quality customer service.

Required skills

• Salesforce (CRM)