Sales Operations Executive

About the role

The Sales Operations Executive will support the sales function for real‑estate projects by managing operational workflows, documentation, and reporting. You will ensure smooth execution of sales processes, maintain accurate records, and coordinate between internal teams and external partners.

Key responsibilities

• Manage end‑to‑end sales operations from customer interest to agreement execution.
• Maintain sales data, inventory, and transaction records in CRM systems.
• Prepare, verify, and organise all sales‑related documentation, including approvals, amendments and refunds.
• Operate and continuously improve CRM usage for operational efficiency.
• Track payment milestones, flag exceptions and support collections compliance.
• Prepare operational and performance reports for management review.
• Coordinate with Sales, Finance, Marketing, MIS, Strategy and external partners to resolve queries.
• Own assigned projects, ensuring proper documentation and handover.

Required profile

• Strong understanding of sales operations and documentation processes.
• Experience with CRM or ERP systems.
• High attention to detail and process orientation.
• Excellent coordination, communication and organisational skills.
• Ability to manage multiple tasks and priorities effectively.

Required skills

• CRM systems