Sales Supervisor

About the role

The Sales Supervisor will lead a team of Sales Representatives, ensuring effective territory coverage, customer engagement, pipeline management, and achievement of sales targets. The role works closely with the Department Head to identify growth opportunities and expand the product portfolio.

Key responsibilities

• Lead, coach, and supervise a team to achieve monthly, quarterly, and annual sales targets.
• Conduct regular team meetings, performance reviews, field follow‑ups, and coaching sessions.
• Monitor sales performance, address gaps, and take corrective actions.
• Review sales forecasts, customer visit plans, pipeline activities, and target achievement reports.
• Support business expansion through new products, customer acquisition, and market development.
• Build and maintain long‑term relationships with key customers, KOLs, and stakeholders.
• Ensure high customer satisfaction with timely responses and issue resolution.
• Track market trends, competitor activities, pricing, product launches, and customer feedback.
• Coordinate with internal teams to meet customer and operational requirements.
• Support receivables management by reviewing outstanding AR and following company policies.
• Track and present sales KPIs, providing insights and recommendations.
• Participate in recruitment, conduct interviews, and perform performance reviews.

Required profile

• Bachelor's degree in Pharmacy, Life Sciences, Business Administration, or related field (MBA a plus).
• Minimum 5–7 years of pharmaceutical sales experience, including at least 2 years in a supervisory role.

Required skills

• Proficiency with MS Office and general computer skills.
• UAE driving license (mandatory).