Sales Support Administrator (French Speaking)

About the role

Gateworth is supporting an international appliances manufacturer hiring an experienced Sales Support Administrator in Dubai. The role bridges sales and supply chain, delivering proactive customer service and sales support to clients and colleagues across international markets.

Key responsibilities

• Liaise proactively with global teams and customers to manage orders, monitor progress and resolve fulfilment issues.
• Maintain and update opportunities in Salesforce to support pipeline management and sales forecasting.
• Support the sales team with preparing and managing customer quotations.
• Provide customers with technical information and product documentation for commercial discussions and purchasing decisions.
• Develop and enhance Salesforce reports and dashboards, and act as a Salesforce subject matter expert.
• Review and process sales orders accurately and in line with internal procedures.
• Support tenders, long-term agreements and customer contract documentation.
• Assist with English-to-French document translation and provide language support at customer meetings.
• Represent the business at industry exhibitions and events across the Middle East and Africa.

Required profile

• Proven experience in a multinational company providing dedicated B2B post-sales support.
• Minimum 2-3 years' experience in sales/order management in the UAE, preferably servicing multiple markets.
• Track record of building strong business relationships with external and internal stakeholders.
• Fluent in written and spoken English and French.

Required skills

• Experience with an in-house CRM such as Salesforce or SAP (highly desirable).
• Attention to detail and time management.

What we offer

• Compensation of AED 14,000 to 15,000 plus an annual ticket and bonus.

Interested candidates apply through Gateworth by quoting reference 33407.