Senior Business Associate (PRO & Admin)

About the role

PACT Employment is looking for an experienced and proactive Senior Business Associate in Dubai to lead the company's PRO (Public Relations Officer) and administrative functions. The role covers all government-related transactions, keeps the company compliant with local regulations and runs day-to-day office operations. It suits a detail-oriented professional who knows UAE government procedures well, builds strong relationships with authorities and handles multiple priorities independently.

Key responsibilities

• Handle end-to-end visa processes, including entry permits, medicals, Emirates ID and labour-related transactions with MOHRE such as renewals and cancellations
• Liaise with government entities such as GDRFA/ICP, MOHRE, DED, free zone authorities, municipality and Amer/Tasheel centres
• Obtain, renew and amend trade licenses, establishment cards and other company permits on time
• Handle document attestation, legal translations and notarization as required
• Track expiry dates for company and employee documents and start renewals ahead of deadlines
• Keep up to date with regulatory changes and advise management on compliance
• Manage employee and dependent medical insurance, including additions, renewals and cancellations
• Oversee daily office operations, facilities, supplies, maintenance and vendor coordination
• Maintain records of documents, employee files, licenses and contracts, and manage tenancy contracts, Ejari and utility accounts
• Support HR with onboarding and offboarding logistics, procurement of assets and preparation of administrative reports and correspondence
• Manage petty cash, process admin invoices and expenses, and act as the main point of contact with government bodies
• Coordinate employee engagement events, travel bookings and the asset register

Required profile

• 4+ years of UAE PRO and administrative experience, with at least 2 years in independent capacity
• Fluency in Arabic and English
• Proven ability to handle mainland and free zone company transactions in UAE government systems
• Strong knowledge of UAE labour, immigration and licensing procedures

Required skills

• Hands-on experience with UAE government portals: ICP, GDRFA, MOHRE, Tasheel and free zone systems
• Proficiency in MS Office (Word, Excel, Outlook)