Senior Manager - People & Organisation (Human Capital Business Partner)

About the role

The Senior Manager - Human Capital Business Partner leads all people-related activities within the business unit, including organizational design, talent acquisition, talent management, rewards, employee relations and compliance, while partnering with business leaders to drive workforce capability and people strategy.

Key responsibilities

• Develop and execute human capital strategies aligned with business objectives, covering talent attraction, retention, development and organizational effectiveness.
• Partner with business leaders on workforce planning, budgeting, organizational design, job evaluations and future talent needs.
• Lead end-to-end talent acquisition, ensuring timely hiring and selection of high-caliber talent.
• Drive talent management initiatives such as performance management, succession planning, leadership development and career progression programs.
• Champion employee engagement, culture, diversity and inclusion, and own country-level engagement and well-being programs.
• Collaborate with Total Rewards on competitive compensation, job grading alignment and reward management.
• Use HR analytics, dashboards and workforce insights to support data-driven decisions and keep HR data accurate and governed.
• Act as a trusted advisor on employee relations, onboarding, policy implementation, compliance and change management.

Required profile

• Bachelor's degree in Human Capital Management, Business Administration or a related field, with 10+ years of HR experience (including 5+ years in retail).
• Master's degree and professional certifications (SHRM, CIPD, AHRI) preferred.
• Proven track record of improving employee experience, engagement and satisfaction, and of building talent pipelines through workforce planning and succession management.
• Strong stakeholder management skills and the ability to influence senior leaders.

Required skills

• Data-driven mindset with experience using HR metrics and analytics.
• Talent acquisition, performance management, succession planning and employee relations.