Senior Relationship Manager – Business Banking (TWC)

About the role

Mashreq is seeking a Senior Relationship Manager for its Business Banking division. The role focuses on managing existing Trade & Working Capital (TWC) relationships and acquiring new customers to meet both financial and non‑financial objectives.

Key responsibilities

• Manage and grow the portfolio of existing TWC relationships, ensuring compliance with bank policies and credit standards.
• Actively source new‑to‑bank customers, generate leads from walk‑ins and referrals, and convert them into profitable relationships.
• Cross‑sell and up‑sell a full range of bank products, increasing share‑of‑wallet and revenue per client.
• Conduct periodic credit reviews, recommend facility adjustments, and monitor credit risk.
• Maintain strong client relationships through regular visits, calls, and service delivery.
• Coach junior ARMs and collaborate with internal risk and support teams to achieve business targets.

Required profile

• Minimum 5 years of relationship‑management experience in the local banking market.
• Proven track record in banking sales, client acquisition, and portfolio management.
• MBA, CA or equivalent qualification preferred.