Service Technician - Automotive Workshop

About the role

Al-Futtaim Automotive, part of the Al-Futtaim Group, is hiring a Service Technician for its auto centers. The technician carries out service and maintenance on passenger cars and light commercial vehicles (LCV) to manufacturer standards, contributes to business revenue and customer satisfaction, and reports to the Service Supervisor in a busy workshop.

Key responsibilities

• Perform repairs and maintenance on passenger cars and LCVs, including oil changes, tyre services, brake replacement, servicing, basic diagnostics and air conditioning re-gas.
• Complete and maintain check sheets and vehicle write-ups on the repair order, and report additional work needed after an EVHC.
• Provide repair and service estimates to customers and carry out basic diagnostic checks and electronic inspections.
• Keep tools and equipment in good condition, handle special tools safely, and manage parts inventory and unused part returns.
• Maintain a clean workplace, follow health and safety practices and control dangerous substances such as oil and brake fluid.
• Diagnose faults properly, fix them first time, conduct final inspection and quality testing, and achieve high customer satisfaction.
• Meet productivity targets and manage time on each job so scheduled work is completed on time.

Required profile

• Trade certificate or diploma in Mechanical or Automobile Engineering.
• Proven technical expertise in independent servicing, repairs and component replacement.
• At least 5 years of experience on cars and light commercial vehicles.
• Multi-brand automotive service center experience is a must.
• Expert understanding of core vehicle systems; ability to explain complex faults to customers.
• Good English (verbal and written); Arabic and other languages are a plus.
• A UAE clean driving license is preferable.

Required skills

• Basic diagnostic skills for mechanical and electronic faults.
• Use of intelligent testers and scan tools.