Technical Service Engineer – Jewellery Machinery

About the role

The Technical Service Engineer will be responsible for installing, commissioning and maintaining a range of jewellery production equipment across the UAE and GCC. You will work directly with customers on‑site, providing hands‑on support, training and troubleshooting to ensure optimal machine performance.

Key responsibilities

• Install and commission jewellery machinery such as CNC machines, 3D printers, casting machines and laser welding units.
• Diagnose and repair mechanical, electronic and circuit‑board faults using multimeters, oscilloscopes and other diagnostic tools.
• Perform preventive maintenance and breakdown repairs on equipment including induction melting furnaces, polishing machines and ultrasonic cleaners.
• Train customers on safe and efficient machine operation.
• Coordinate with international suppliers' technical teams for advanced troubleshooting and support.

Required profile

• Diploma or degree in Electronics, Electrical or Mechatronics Engineering.
• 2–5 years of experience servicing industrial machinery.
• Hands‑on circuit‑board repair and fine SMD soldering skills.
• UAE driving licence and willingness to travel to customer sites and occasionally abroad.

Required skills

• Knowledge of power electronics, rectifiers, power supplies and induction heating systems.
• Basic understanding of PLCs, controllers, touchscreens and stepper/servo drives.
• Ability to read circuit diagrams and wiring schematics.
• Proficiency with multimeters, oscilloscopes and other diagnostic equipment.