VIP Relations / Call Center Executive – Health, Wellness & Longevity

About the role

A Dubai-based position for a VIP relations / call center executive in the health, wellness, nutrition and longevity sector. The successful candidate has a background in medical or healthcare sales and understands the health, wellness and longevity market. The role converts enquiries, develops new business and builds lasting relationships with clients, healthcare professionals and corporate partners.

Key responsibilities

• Promote and sell health, wellness, diagnostic and longevity services.
• Manage incoming enquiries and turn prospects into confirmed bookings and long-term customers.
• Conduct consultations to understand clients' health goals and recommend suitable services or programmes.
• Develop new business through networking, referrals, partnerships and proactive outreach.
• Build relationships with doctors, clinics, healthcare professionals, corporate clients and strategic partners.
• Maintain contact with existing clients to encourage retention, renewals and additional uptake.
• Follow up consistently with prospects throughout the sales journey.
• Achieve agreed monthly and quarterly sales targets.
• Record leads, interactions, follow-ups and sales activity accurately in the CRM system.
• Work with medical, operational and marketing teams on a seamless client experience.
• Support promotional events, wellness activations, corporate presentations and networking opportunities.
• Monitor market trends and competitor activity, and provide management with sales reports, forecasts and market feedback.
• Maintain professionalism, discretion and client confidentiality.

Required profile

• Minimum 2-3 years' experience in medical, healthcare, clinic or wellness sales.
• Previous experience selling healthcare services, wellness programmes, diagnostics, memberships or medical solutions.
• Good knowledge of the health, wellness, preventative medicine or longevity market.
• Fluent English is essential; additional languages are an advantage.
• Experience in the Dubai or wider UAE healthcare market is preferred; a UAE driving licence is an advantage.

Required skills

• Strong consultative selling, negotiation and closing skills.
• Proven ability to achieve and exceed sales targets.
• Excellent communication, presentation and relationship-building skills.
• Confident dealing with high-net-worth and international clients.
• Strong organisation and ability to manage multiple leads and follow-ups.

The advertised salary is 9,000-10,000 AED per month, plus medical, visa and bonus. CVs should be sent by email to the recruiter named in the original advert.