Guest Experience Expert – Hotel Guest Services
Four Points by Sheraton · Dubai
Job description
About the role
The Guest Experience Expert ensures every guest enjoys a smooth, memorable stay by handling check‑in/out, luggage assistance, and local area guidance. The role is hands‑on, requiring movement around the property and interaction with guests throughout their visit.
Key responsibilities
- Process operational needs, address guest requests, and complete reports.
- Assist guests with loading/unloading vehicles, transporting luggage to rooms or bell areas.
- Provide information about local attractions and highlights.
- Maintain safety, confidentiality, and professional appearance at all times.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work or supervisory experience required.
- Ability to stand, walk, lift up to 50 lb unaided (100 lb with assistance) and navigate stairs or service ramps.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 week ago
Expires 1 month from now
40 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Four Points by Sheraton
Dubai
Related job offers
-
Event Coordinator
Farz con Dubai -
Guest Relations Agent
Atlantis Resorts Dubai -
Spa Therapist – Female French Speaker
The Lana, Dubai - Dorchester Collection Dubai -
Restaurant & Glamping Staff – Barista, Waiter, Commis Chef in Sharjah
Sharjah Hospitality Sharjah -
Pastry & Bakery Chefs – All Levels
Fundamental Hospitality Doubaï