Guest Relations Agent
Atlantis Resorts · Dubai
Job description
About the role
The Guest Relations Agent provides exceptional, personalized service to hotel guests throughout their stay at Atlantis, The Palm, ensuring memorable experiences and handling requests professionally.
Key responsibilities
- Deliver high‑level hospitality and address guest inquiries, requests, and concerns.
- Coordinate with other departments to ensure seamless guest experiences and resolve issues promptly.
Required profile
- Previous experience in guest relations, front office, hospitality, or a customer‑service role within a 5‑star ultra‑luxury environment.
- Passion for luxury hospitality and delivering exceptional guest experiences.
What we offer
- Competitive tax‑free salary paid in AED.
- Generous food and beverage privileges and discounted rates at all Kerzner properties worldwide.
- Comprehensive health insurance with dental coverage, annual flights home, life insurance, and an incentive program.
- Access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio.
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Published 7 hours ago
Expires 1 week from now
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Atlantis Resorts
Dubai
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