Guest Service Agent / Front Office Host

EMEA · Dubai

🇬🇧 English

Job description

About the role

Exceptional hospitality starts with you. As a Guest Service Agent you will brighten guests’ days, ensuring smooth check‑in and check‑out while delivering memorable experiences that reflect the warmth of our brand.

Key responsibilities

Greet guests, complete check‑in, verify details, assign rooms, issue keys and provide welcome materials or bell service assistance.
Process check‑out by verifying charges, handling payments, issuing receipts and using the point‑of‑sale system accurately.
Provide comprehensive information on hotel offerings, room types, rates, promotions and local attractions.
Promote hotel amenities and services through up‑selling techniques to maximize revenue.
Respond to guest requests, resolve concerns promptly and manage communications effectively.

Required profile

Passion for spreading the light and warmth of hospitality.
Integrity – always doing the right thing.
Leadership – inspiring others.
Teamwork – believing collaboration drives the best outcomes.
Ownership – accountability for actions.
Urgency – focus on the present to make a lasting impact.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec EMEA.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Source : ats:oracle_hcm

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Published 1 week ago

Expires 1 month from now

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EMEA

Dubai

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