Guest Service Attendant
AccorHotel · Abu Dhabi
Job description
About the role
Accor is hiring a Guest Service Attendant in Abu Dhabi. The role covers the front desk and welcomes guests from arrival to departure, making sure they have a memorable stay. It is a full-time position.
Key responsibilities
- Welcome guests and look after them from arrival until departure
- Handle front desk activities such as reception, check-in and check-out, cashiering, foreign exchange and answering guest inquiries
- Maintain the cashier float and keep an accurate daily report of all money received
- Contribute to department targets through sales efforts and build friendly, personalized relationships to encourage guest loyalty
- Anticipate guests' needs and deal swiftly and sensitively with complaints
- Keep the front desk work area clean and orderly at all times
Required profile
- Bachelor's degree or diploma/certification required
- Relevant experience in the hotel industry is a must
- Fluency in Arabic and English; additional languages are a plus
- Prior experience with Opera or a related system
- Service-focused personality; experience is an asset
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 3 hours ago
Expires 1 month from now
8 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
AccorHotel
Abu Dhabi