Office Manager – Back Office Operations

About the role

You will run the entire back‑office of a premium automobile workshop in Dubai, taking over a role that has been built over nine years. The position offers full ownership of finance, HR, payroll and facilities, with a clear handover from the outgoing colleague.

Key responsibilities

• Finance & Payments (≈40%): act as liaison with outsourced accountants, process supplier invoices, manage customer card payments, reconcile bank statements, maintain daily logs and sales reports in Zoho Books, and flag discrepancies.
• PRO, HR & Payroll (≈35%): coordinate visa renewals and cancellations with the outsourced PRO, track employee leave and attendance, prepare end‑of‑service gratuities, run monthly payroll and ensure all government deadlines are met.
• Facilities & Administration (≈25%): oversee workshop upkeep, supervise contractors for repairs, manage equipment service schedules, handle municipality inspections, tenancy renewals, utilities and all licensing documentation.

Required profile

• Bachelor’s degree in Commerce, Accounting, Business Administration or equivalent diploma with relevant experience.
• Minimum 3 years of office management, administration or accounting experience in the UAE, preferably wearing multiple hats.
• Hands‑on experience with UAE PRO processes, visa renewals and government portals.
• Monthly payroll processing experience and solid bookkeeping fundamentals.
• Valid UAE driving licence and fluent English.

Required skills

• Zoho Books (or similar accounting software)
• Excel
• Google Sheets
• AI tools for productivity (ChatGPT, Claude, Copilot)