Operational Procurement Manager

About the role

Ferns N Petals is seeking an Operational Procurement Manager to lead the end‑to‑end purchasing process for its perishable and lean inventory across a large vendor base. The role focuses on ensuring timely, high‑quality deliveries while supporting rapid growth and operational resilience.

Key responsibilities

• Maintain and expand relationships with existing and new suppliers.
• Oversee the full Procure‑to‑Pay (P2P) cycle, ensuring compliance with quality and delivery standards.
• Monitor and improve spend efficiency, product quality, and delivery performance (DIFOT%).
• Communicate regularly with senior management on goods flow and production impact.
• Conduct data‑driven analyses, set benchmarks, and drive continuous improvement.
• Implement risk‑management procedures to mitigate product shortages.
• Lead and develop a purchasing team, ensuring clear delegation and performance tracking.

Required profile

• Proven experience in procurement or purchasing, preferably in fast‑moving, perishable goods environments.
• Strong stakeholder management skills with the ability to balance competing demands.
• Demonstrated ability to manage large vendor portfolios and drive cost‑effective sourcing.
• Excellent analytical mindset with a focus on operational metrics.

Required skills

What we offer

• Opportunity to shape procurement strategy in a leading floral and gifting brand.
• Dynamic, fast‑paced work environment with international exposure.
• Collaborative team culture focused on innovation and excellence.