Personal Assistant to COO – Rixos & All Inclusive Collection

About the role

The Chief Operating Officer of Accor Hotels’ Rixos and All Inclusive Collection in the SE, GCC, and SA regions needs a proactive and highly organized Personal Assistant. You will work closely with the COO, handling day‑to‑day administrative tasks, managing communications, and ensuring smooth information flow across the hotel network.

Key responsibilities

• Prepare business correspondence, memoranda, reports and confidential documents using MS Office.
• Maintain filing systems for data, memorandums and correspondence.
• Take minutes of meetings, transcribe dictations and draft daily briefing notes for the COO.
• Screen phone calls, schedule appointments and manage the COO’s calendar.
• Handle incoming and outgoing mail, and ensure proper use and maintenance of office equipment.
• Distribute and file Duty Manager reports and ensure correct routing of memos.
• Prepare short daily reports on hotel activities in the COO’s absence.
• Provide regular suggestions to the General Manager on operational improvements.

Required profile

• Bachelor’s degree in any field or a hospitality‑related diploma.
• 2‑5 years of administrative experience in a 4‑ or 5‑star hotel environment.
• Strong organizational skills and ability to handle confidential information.

Required skills

• Proficiency with MS Office applications.
• Familiarity with Windows XP operating system.

What we offer

• Employee benefit card with discounted rates at Accor properties worldwide.
• Access to learning programs and career development opportunities across the Accor network.
• Participation in corporate social responsibility initiatives such as Planet21.