Account Specialist – Sales Operations & Business Development

About the role

EDGE is seeking a Sales Operations & Business Development Specialist to support its Business Development and Sales organization. The role focuses on pipeline management, opportunity coordination, sales forecasting, proposal support, and commercial reporting.

Key responsibilities

• Manage and maintain the sales pipeline, CRM and opportunity database, ensuring data accuracy.
• Track opportunities from lead identification through qualification, proposal, negotiation, award and closure.
• Coordinate RFI, RFQ, RFP, quotation and proposal activities across Commercial, Finance, Legal, Procurement, Technical and Program teams.
• Support monthly, quarterly and annual sales forecasting and order intake reporting.
• Prepare management dashboards covering pipeline value, forecast, opportunity stages, win/loss performance and upcoming awards.
• Identify pipeline gaps, stalled opportunities and commercial risks, escalating them to management.
• Assist Business Development Managers with customer meetings, opportunity summaries, presentations and follow‑up activities.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Finance, Economics, Engineering, Supply Chain Management, International Business or related field.
• 3–5 years of experience in Sales Operations, Business Development Operations, Commercial Operations, Sales Support, Account Management Support or Bid/Proposal Management.
• Strong understanding of sales pipelines, CRM, forecasting and commercial reporting.
• Excellent analytical, organizational and stakeholder‑management skills with high attention to detail.

Required skills

• Excel
• Power BI
• SAP
• Salesforce (or similar CRM)

What we offer

• Highly competitive, tax‑free salaries.
• Family visas, annual flight tickets, medical insurance for employees and dependents, and education allowances for children.
• Access to a dedicated learning academy and digital learning platforms for continuous skill development.