Administrative Coordinator

About the role

IIQAF Group is looking for an organized Administrative Coordinator to support daily office administration and business support activities within its insurance operations in Dubai.

Key responsibilities

• Coordinate daily administrative activities to ensure smooth office operations.
• Maintain and organize electronic and physical records, including insurance documents, policy forms, and claims paperwork.
• Assist with processing and tracking insurance‑related documentation and renewal reminders.
• Prepare business letters, reports, spreadsheets, meeting agendas, presentations and other internal documents.
• Manage incoming/outgoing emails, calls and routine inquiries, and schedule meetings with relevant departments.
• Support data entry and updating of customer, policy, broker and supplier information in company systems.

Required profile

• Diploma or bachelor's degree in Business Administration, Office Administration, Management, Insurance or related field (preferred).
• Previous experience as an Administrative Coordinator, Administrative Assistant, Office Coordinator or similar role.
• Experience in an insurance company, brokerage or financial services environment is desirable.
• Understanding of office administration, document control, data entry and business correspondence.

Required skills

• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Familiarity with document management systems, CRM or ERP software.