Aftersales Manager
RTC1 Recruitment Services · Dubai
Job description
About the role
The Aftersales Manager will lead daily workshop and aftersales operations for a leading UAE automotive distribution group, ensuring timely, high‑quality service and customer satisfaction.
Key responsibilities
- Oversee Service Advisors, Technicians, Quality Control and other workshop staff.
- Ensure vehicles are serviced and repaired on schedule with minimal repeat repairs.
- Manage aftersales targets, workshop productivity, service revenue, costs and customer satisfaction.
- Handle customer issues and collaborate with Parts, Sales and Management to improve the aftersales business.
Required profile
- Minimum 5 years of automotive aftersales or workshop experience, including supervisory or management roles.
- Strong background with passenger vehicles in an authorized dealership or distributor, knowledge of service, warranty, KPIs and team management.
- Valid UAE driving licence and strong leadership and communication abilities.
Required skills
- Team management
- Quality control
- Workshop operations
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Published 13 hours ago
Expires 1 month from now
7 views · 0 interested
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RTC1 Recruitment Services
Dubai
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