Assistant Director People & Culture

About the role

Raffles Dubai, a 5-star hotel in the city centre, is looking for an Assistant Director People & Culture to act as deputy to the Director of People & Culture. The role supports the delivery of the hotel's People & Culture strategy while ensuring effective HR operations, colleague engagement, talent development and employee relations. It is highly visible and hands-on, with a strong focus on leadership, empowerment and capability building.

Key responsibilities

• Act as Deputy to the Director of People & Culture and lead the function in their absence, translating strategy into clear actions and measurable outcomes.
• Advise managers on employee relations, performance, conduct and workplace matters, and manage disciplinary, grievance and investigation cases in line with company policies and UAE legislation.
• Coach managers on performance management, feedback and difficult conversations, and ensure appraisals, probation reviews and development plans meet required standards.
• Design and deliver leadership, communication, service and people-management training, monitor mandatory training requirements and support talent reviews, succession planning and internal career development.
• Partner with leaders on recruitment, selection and onboarding, and lead colleague engagement initiatives and EES action plans.
• Analyse P&C data, trends and KPIs, ensure compliance with company policies, brand standards and UAE employment legislation, and support manpower planning, budgeting and forecasting.

Required profile

• Master's degree in Human Resources Management or Human Resources Development.
• CIPD Chartered Member (MCIPD) or equivalent professional HR qualification is highly desirable.
• Minimum 2-3 years' experience as an Assistant Director People & Culture / HR or equivalent senior P&C role.
• Minimum 10 years' progressive HR/P&C experience, preferably in luxury five-star hospitality or an international luxury hotel group.
• Strong experience in employee relations, leadership development, learning and development and talent management.

Required skills

• Proven ability to design and deliver learning initiatives aligned with business and People & Culture strategy.
• Strong leadership, coaching, facilitation and communication skills, with high emotional intelligence and integrity.
• Ability to build relationships in a multicultural environment and manage multiple priorities under pressure.

What we offer

• Complimentary upgrades and extended stays.
• Discounted stays across Fairmont & Raffles properties.
• Dining and wellness discounts and other added luxuries.