Banquet Captain – Food & Beverage

About the role

The Banquet Captain leads service delivery for group functions at JW Marriott Dubai, ensuring seamless coordination between kitchen, stewards, and guests. This full‑time role focuses on maintaining high standards of presentation, guest satisfaction, and operational efficiency.

Key responsibilities

• Communicate service needs to chefs and stewards throughout functions.
• Prepare and present checks to group contacts for payment.
• Ensure banquet rooms, restaurants, and coffee breaks are ready for service, including proper centerpieces.
• Inspect cleanliness and presentation of china, glass, and silver before use.
• Set tables according to event type and service standards.
• Communicate dietary requirements, allergies, and special requests to the kitchen.
• Maintain cleanliness of work areas throughout the day.
• Welcome and acknowledge guests, checking in to ensure satisfaction.
• Follow company safety policies, report incidents, and complete required training.
• Uphold uniform standards, protect confidential information and company assets.

Required profile

• High school diploma or G.E.D. equivalent.
• Minimum 2 years of relevant food and beverage experience.
• At least 1 year of supervisory experience.
• Ability to lift and move objects up to 25 lb without assistance.
• Ability to stand, sit, or walk for extended periods.