Barista – Dubai

About the role

The Barista will serve coffee and other beverages to Bateel guests in Dubai, acting as a brand ambassador and delivering a personalised guest experience that exceeds expectations.

Key responsibilities

• Prepare and serve drinks according to Bateel standards, handling guest modifications.
• Operate the café till system, manage cash handling and billing accurately.
• Perform bar set‑up, mise en place, daily checklists and ensure coffee equipment is calibrated.
• Maintain cleanliness of the bar area, clear tables, and follow cleaning schedules.
• Monitor inventory, conduct stock audits and minimise waste.
• Uphold brand standards, grooming guidelines and report maintenance issues.

Required profile

• Warm, thoughtful and sincere approach to guest interactions.
• Ability to anticipate customer needs and provide solutions, escalating when necessary.
• Strong attention to detail and commitment to quality.
• Willingness to build rapport with regular guests and act as a brand ambassador.

Required skills

• Cash handling and register operation.
• Proficiency with café till systems.
• Coffee machine operation, calibration and maintenance.
• Knowledge of food safety standards (HACCP) and SOP compliance.
• Basic inventory management and stock rotation.