Car Courier

About the role

The Car Courier is responsible for delivering parcels and shipments across Al Ain while adhering to Emirates Post Group policies and UAE transport regulations. The role combines safe vehicle operation, customer interaction, and accurate documentation.

Key responsibilities

• Follow all departmental policies, SOPs and safety standards during each delivery.
• Complete the Ready‑to‑Deliver checklist, verify addresses, sort shipments and contact customers to confirm delivery details.
• Update the operational system, hand over bills to the in‑charge staff and meet daily shipment targets.
• Perform routine vehicle maintenance, monitor fluid levels, refuel and follow assigned driving routes.
• Provide courteous customer service, inform clients about new products and handle any complaints.
• Stay in touch with the delivery centre, respond to emergency tasks and execute any additional duties assigned by the line manager.

Required profile

• High school diploma or equivalent.
• 2‑5 years of experience in a delivery centre environment.
• Valid driver’s licence with evidence of insurability.
• Forklift certification.
• In‑depth knowledge of UAE Roads Transport Regulations.

Required skills

• IT skills.
• Proficiency with Microsoft Office programs.