Cluster Booking Event Center Executive
Four Points by Sheraton · Dubai
Job description
About the role
The Cluster Booking Event Center Executive supports the Sales & Marketing team at Four Points by Sheraton on Sheikh Zayed Road, handling guest reservations, up‑selling, and ensuring a high level of service and brand loyalty.
Key responsibilities
- Process reservation requests, changes and cancellations via phone, fax or mail and enter Marriott Rewards information into the system.
- Use sales techniques to maximize revenue, up‑sell services and award complimentary gifts such as points or tickets.
- Answer and resolve guest calls, requests and concerns, maintaining professional communication.
- Perform general office duties including filing, typing, emailing and faxing to support Sales & Marketing.
- Assist management in training and motivating staff, and monitor performance to ensure quality standards.
Required profile
- High school diploma or equivalent.
- At least 2 years of related work experience in hospitality or sales.
- Professional appearance, confidentiality and ability to work independently.
Required skills
- Filing
- Typing
- Faxing
- Sales techniques
- Up‑selling
- Marriott Rewards system usage
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 8 hours ago
Expires 1 month from now
10 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Four Points by Sheraton
Dubai