Contracting & Administration Officer – MEA APAC

About the role

Accor is seeking an organised, proactive Contracting & Administration Officer to support the newly established Centre of Revenue Intelligence across Dubai, Bangkok and Sydney. Reporting to the Senior Vice President, you will ensure smooth day‑to‑day operations, coordinate billing, manage contracts and support hotel onboarding.

Key responsibilities

• Coordinate monthly billing cycles and prepare service contracts, invoices and supporting documentation.
• Monitor payment status, work with Finance on collections and resolve billing queries.
• Maintain accurate contract records, track expiry dates and renewal windows.
• Lead onboarding of new portfolio hotels, including documentation, system access and kick‑off meetings.
• Prepare regular leadership reports on billing status, contract pipeline and operational updates.
• Partner with People & Culture teams for leave administration, payroll coordination and new starter onboarding.

Required profile

• Bachelor's degree in Business Administration, Finance, Hospitality or related field.
• Minimum 4 years of experience in administrative, operations, finance or HR coordination, preferably in hospitality.
• Strong organisational skills, attention to detail and ability to manage multiple priorities.
• Excellent communication and stakeholder management abilities.
• Fluency in English and at least one additional language; two additional languages are a plus.

Required skills

• Microsoft Excel
• Financial or business administration systems

What we offer

• Discounted Heartist® rates across Accor’s global hotel network.
• Opportunities for international career development within Accor.
• Continuous learning and professional development, including Revenue Management Academy certification.