Country Manager – Egypt, Lebanon & Syria
Western Union · Doubaï
Job description
About the role
The Country Manager will lead and grow the business across Egypt, Lebanon, and Syria. This senior position holds full accountability for revenue, profitability, customer satisfaction, and operational excellence while driving digital transformation and retail excellence.
Key responsibilities
- Develop and execute country business strategies to meet revenue, profit, and market‑share targets.
- Identify and capitalize on new business opportunities and drive sustainable growth through customer acquisition, retention, and expansion.
- Own the country P&L, prepare budgets, forecasts and monitor performance, taking corrective actions as needed.
- Build and maintain strong relationships with key customers, partners, distributors, and government stakeholders.
- Champion omnichannel models that integrate physical retail and digital platforms.
- Translate regional strategies into executable country plans and collaborate with regional and global teams.
- Lead investment decisions that support digital capability development and long‑term growth.
Required profile
- Strong background in money transfer, remittance, payments, fintech, or financial services.
- Mandatory experience in digital‑focused and retail‑focused businesses.
- Proven track record of leading multi‑country operations and delivering financial results.
Required skills
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Western Union
Doubaï