CRM Specialist – Optimize CRM Platform
EDGE Group PJSC · Are
Job description
About the role
We are seeking a CRM Specialist to join our team in the UAE and support the day‑to‑day operation and optimisation of our CRM platform. You will play a key role in ensuring data accuracy, providing user support, and enhancing reporting and automation capabilities.
Key responsibilities
- Maintain CRM data accuracy across Leads, Opportunities, Proposals, Contracts and Sales Orders.
- Provide first‑line user support and troubleshooting.
- Develop standard reports, dashboards, views and charts.
- Configure routine CRM automations and monitor transaction progress.
- Develop user guides, procedures and training materials.
Required profile
- 3–5 years of experience as a CRM Administrator, Analyst or Specialist.
- Strong hands‑on experience with MS Dynamics 365.
- Experience with CRM reporting, data management and automation.
- Good understanding of the lead‑to‑cash process.
- Detail‑oriented, customer‑focused and an excellent communicator.
Required skills
- MS Dynamics 365
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Published 1 month ago
Expires 4 weeks from now
28 views · 0 interested
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EDGE Group PJSC
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