Direct Transport Sales - Air Lead

About the role

Maersk is looking for an Air Lead to manage an airfreight trade lane between two geographies according to the agreed air freight lane. The role also supports local sales targets and develops local business relationships with new customers relevant to the trade lane, growing the lane with the existing customer base.

Key responsibilities

• Client strategy and planning: acquire new airfreight customers for the trade lane, help the local sales community expand its portfolio with lane expertise, and plan regular sales visits.
• Manage the trade lane: keep an overview of customers' businesses, identify and win opportunities aligned with airfreight product direction, monitor trade lane performance and competitors, and provide management with reports on volumes, revenues, shipments and competitor activity.
• Define and deliver changes to business targets based on market and asset views, working with the Capacity / Campaign Manager function to formalise commercial plans and maximise assets.
• Market intelligence: define and deliver changes to targets based on market and asset view.
• Customer satisfaction: monitor local NPS across the customer portfolio and drive local initiatives to improve it.
• Accountable for volume (KG), revenue (USD), profit (GP) and product development based on customer feedback.

Required profile

• UAE market experience is mandatory.
• Internal stakeholders include sales support functions, Customer Service, the Regional Product team and area local products; external stakeholders are local air carriers, logistics institutions and customers.

Required skills

• Air freight expertise
• Commercial skills and sales
• Negotiation