Senior Sales Manager

About the role

Rixos Bab Al Bahr, a luxury hotel on Al Marjan Island in Ras Al-Khaimah, is looking for a Senior Sales Manager. The role focuses on proactive selling to maximise occupancy, average room rates and revenue, while supporting the Director of Sales in business development.

Key responsibilities

• Maintain thorough knowledge of hotel products, rates, promotions and cross-selling opportunities.
• Monitor competitor activity, market trends and business opportunities, and conduct market surveys and competitor analysis to support pricing strategies.
• Represent the hotel at trade fairs, sales events and promotional activities, and plan and run sales blitzes, client visits and sales trips.
• Build and maintain strong relationships with existing and potential clients, and respond to client inquiries within 24 hours.
• Identify new market segments and support the Director of Sales in business development.
• Negotiate and finalise contracts in line with hotel rate policies and management approval, and coordinate client site inspections, entertainment and business meetings.
• Prepare weekly sales call reports, monthly performance reports and revenue forecasts, and maintain accurate sales records, client accounts, leads and opportunities.
• Achieve assigned sales targets through planning and account management, and plan sales activities, budgets and deadlines.
• Attend departmental meetings, comply with hotel policies and emergency procedures, and support task forces, new hotel openings and other duties as assigned.

Required profile

• Bachelor's degree in Marketing or a diploma in vocational hospitality.
• 3 to 4 years of experience in a 4-5 star hotel.

What we offer

• Competitive salary.
• Duty meals (breakfast, lunch, dinner, midnight meal) and coffee breaks.
• Vacation tickets and benefits provided by the hotel.
• Medical insurance provided.