Document Controller

About the role

IIQAF Group is looking for a highly organized Document Controller to join its insurance operations team in Dubai. You will be responsible for managing, organizing and safeguarding a wide range of documents, from policy files to contracts, while ensuring compliance with internal procedures and regulatory requirements.

Key responsibilities

• Receive, register, classify, store, retrieve and distribute company documents.
• Maintain insurance policy files, claims documentation, contracts, underwriting records and other confidential business documents.
• Ensure accurate filing, indexing, version control and archiving of all records.
• Process incoming and outgoing documents and keep complete audit trails.
• Coordinate with underwriting, claims, finance, legal, compliance and operations teams on documentation needs.
• Verify document accuracy, completeness and compliance before distribution.
• Support internal and external audits by providing required documentation promptly.
• Identify and implement improvements to document management processes.

Required profile

• Bachelor's degree or diploma in Business Administration, Information Management, Records Management or a related field.
• Previous experience in document control, records administration or similar roles, preferably in insurance or financial services.
• Strong knowledge of document control procedures, versioning and retention policies.
• Excellent organizational skills with a high attention to detail.
• Ability to handle confidential information securely.

Required skills

• Document Management System (DMS) usage
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

What we offer

• Competitive salary range AED 6,500 – AED 7,000 per month