Employee Relations Specialist (UAE Nationals Only)

About the role

The Employee Relations Specialist provides consistent support for employee relations, ensuring operational processes are fair, compliant and contribute to a positive workplace environment. The role handles routine queries, maintains case documentation and escalates complex issues to management.

Key responsibilities

• Maintain accurate employee relations case files, validate supporting documentation and ensure timely archiving in line with audit requirements.
• Respond to employee and manager queries on policies, procedures and case status, directing them to appropriate resources and escalating non‑routine issues.
• Support compliance by applying data protection protocols, restricting access to confidential information and preparing documentation for internal and external audits.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• Minimum 2 years of experience in employee relations or HR operations within banking or financial services.
• Familiarity with case management systems and regulatory frameworks governing labour law and data privacy.

Required skills

• Knowledge of employee relations processes and documentation standards.
• Understanding of regulatory compliance and internal control requirements.