EV Charging Technical Lead (KSA)

About the role

The EV Charging Technical Lead manages Al-Futtaim's EV charging infrastructure (home charging and flash charging) across the Kingdom of Saudi Arabia, under the Charge2Moov network. Reporting to the Senior Manager – EV Charging, the role sits between field contractors, internal commercial and aftersales stakeholders, and KSA regulators (SE, SASO, MOMRAH). It ensures every charger is installed, commissioned and maintained to OEM and regulatory standards.

Key responsibilities

• Resolve customer complaints on AC home chargers and DC public chargers, perform on-site diagnostics, fault rectification and corrective maintenance within agreed SLAs
• Run software upgrades, firmware patches and configuration management on AC chargers, and level-1 maintenance and fault diagnosis on DC fast chargers per OEM guidelines
• Support commissioning and functional testing of new chargers, and carry out site surveys before DC charger installation
• Coordinate with SE-certified contractors to plan and supervise installations, monitor compliance with electrical safety standards (SASO / SE) and MOMRAH regulations, and manage non-conformance items
• Prepare technical reports, site survey reports, snag lists, maintenance logs, fault registers and weekly/monthly dashboards on uptime, faults and contractor performance
• Act as technical liaison with internal teams and vendors, support procurement with technical input, and represent EV Charging Engineering at site meetings, client walkthroughs and regulatory inspections

Required profile

• Bachelor's degree or diploma in Electrical Engineering, Electronics, Power Systems or a closely related field
• 3-6 years of progressive field experience in EV charging systems, electrical infrastructure or power distribution
• Hands-on experience with AC (Type 2) and DC fast-charger hardware from OEMs such as Siemens, Wallbox or ABB
• Proven contractor supervision experience across multi-site programmes
• Working knowledge of Saudi energy utility interface requirements, SASO product standards and MOMRAH EV mandates
• Valid KSA driving licence and willingness to work field-based across the Kingdom
• Business-level English essential; professional Arabic is an advantage

Required skills

• Technical diagnostics on AC and DC EV charging hardware
• LV/MV electrical safety practices and site installation methodology
• Root-cause analysis and structured reporting
• Contractor and vendor coordination
• Familiarity with basic networking for connected chargers; professional certification in EV charging, power electronics or electrical safety is an advantage