Front Desk Agent - The Ritz-Carlton Abu Dhabi Grand Canal
The Ritz-Carlton Hotel Company, L.L.C. · Abu Dhabi
Job description
About the role
The Ritz-Carlton Abu Dhabi Grand Canal is hiring a Front Desk Agent (Guest Experience Expert) in its Rooms & Guest Services Operations. The role is full-time, non-management and based on site in Abu Dhabi. The hotel wants to build a memorable guest experience, with staff empowered to take the initiative and handle a wide range of services throughout a guest's stay.
Key responsibilities
- Process operational needs and guest requests, and complete reports
- Share the highlights of the local area with guests
- Make transactions feel like part of the overall guest experience
- Follow company policies and procedures, maintain confidentiality and protect company assets
- Uphold quality standards and keep a safe workplace
- Stand, sit or walk for an extended time and lift, carry, push, pull and place objects weighing up to 10 pounds without assistance
Required profile
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- No license or certification required
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Published 11 hours ago
Expires 1 week from now
7 views · 0 interested
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The Ritz-Carlton Hotel Company, L.L.C.
Abu Dhabi